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HBS Practice Management Services


Management of Practice Issues

  • Strategic Planning
  • Governance, Organization and Administration
  • Sales, Acquisitions and Mergers
  • Group Formation, Administration and Negotiations
  • Valuations and Evaluations

Management of Physician Issues

  • Compensation Plans
  • Fringe Benefits and Reimbursement Programs
  • Successor and Exit Strategy Planning
  • Contract Negotiations: Employment, Buy-Sell, etc.
  • Integrated Delivery System Formation/Evaluation (IPA, PHO, MSO, etc.)

Starting a New Practice

  • Feasibility Studies including Satellite offices
  • New Practice Consultation

Management of Charges

  • Productivity and Revenue Enhancement
  • Fee Schedules Including RBRVS, RVU Analysis
  • Reimbursement and Practice Profiles by Payor
  • Coding - ICD-9 and CPT-4 (HCPCS), all levels
  • Coding Compliance Plans and Audits
  • Payor Contract Participation Issues/Negotiations

Management of Financial and Internal Controls

  • Billing and Collection Services and Procedure Development
  • Accounts Receivable Management
  • Working Capital/Cash Management
  • Expense Control/Cost Containment
  • Financial Reporting and Practice Benchmarking Statistics
  • Internal Control Audits
  • Accounting Procedures and Systems
  • Budgets and Forecasting

Assessment of Front Office Functions

  • Patient Reception
  • Patient Information Gathering
  • Phone Reception and Protocol
  • Appointment Scheduling
  • Sign-in/Sign-out Procedures
  • Correspondence and Phone Message Control
  • Forms Analysis and Development

Management of Clinical Functions

  • Patient Work Flow
  • Patient Education
  • Clinical Procedures (including OSHA compliance)
  • Lab Procedures (including CLIA compliance)
  • Ancillary Services
  • Ambulatory Surgery Centers

Management of Patient Relations and Marketing

  • Internal and External Marketing Strategies
  • Monitoring/Tracking Marketing Efforts
  • Patient Satisfaction Surveys

Management of Human Resources

  • Personnel Needs Assessment
  • Performance Evaluations
  • Recruitment and Termination
  • Personnel Policies
  • Compensation & Incentive Pay Plans
  • Salary and Staffing Benchmarking
  • Fringe Benefits
  • Job Descriptions
  • Training and Education Seminars
  • Time Management
  • Communications and Motivation

Management of Medical Records

  • Documentation Review
  • EOB Denial and Billing Reimbursement
  • Coding Analysis and Education
  • Template Development
  • Manual Assessment and Development

Information Technology

  • Software Evaluation and Selection
    • Electronic Medical Records, (EMR)
    • Practice Management Systems, (PMS)
    • Accounting Packages
  • IT Assessments and Network Analysis
  • Project Management and Implementation plans
  • IT Contract and Maintenance Negotiation

Management of Physical Office Layout and Flow

  • Patient Flow Analysis
  • Space Needs Assessment & Floor Plan Analysis
  • Property Acquisition or Lease Negotiation
  • Clinical, Office and Computer Equipment Needs and Efficacy
  • Lease vs. Purchase Analysis

Risk Management

  • Development of Compliance Plans
  • Internal Risk Management Procedures
  • Retained Risk vs. Transferred Risk
  • Professional Liability Insurance
  • Physician Life, Disability and Medical Insurance

Management of Legal and Working Agreements

  • Coding audits as they relate to Corporate Integrity Agreements
  • OIG/IRO services
  • Education and training in accordance with Corporate Integrity Agreements

 

For more information call (800) 733-8613 or e-mail healthcare@hbkcpa.com